Terms of service

Last updated November 12, 2026. These terms are an agreement between your firm and Dashmor ("we", "us") for using the Dashmor website, app and AI features (the "service"). Questions: support@dashmor.ai.

1. Accepting these terms

By creating an account or using the service you agree to these terms and to our privacy policy. If you use the service for your firm, you confirm you're authorized to accept these terms on its behalf; "you" then means your firm and the people it invites.

2. Accounts and access

Your firm's owner controls who can use the service and what each person can see. You're responsible for activity under your firm's accounts. Keep sign-in details private and tell us at support@dashmor.ai right away if you think an account was misused.

3. Your ERP connection

When you connect your ERP, you confirm that:

• you're allowed to connect your firm's ERP, and you authorize Dashmor to read your firm's ERP data on its behalf;
• your firm's agreement with its ERP provider allows the access you're using, including connecting a third-party application like Dashmor;
• you can stop access at any time by turning off the API key or login in your ERP, or by removing the connection in Dashmor.

Dashmor only reads. It never creates, changes or deletes anything in your ERP. Dashmor is an independent product and is not affiliated with or endorsed by any ERP provider. Product names belong to their owners.

4. Your data

Your firm's data belongs to your firm. You give us permission to host, copy and process it only to provide and support the service for you. We keep it confidential, show each person only what their access allows, never sell it and never use it to train AI models. You can export your dashboards and reports while your account is active. When you remove a connection or close your account, we delete our copy as described in the privacy policy.

5. Plans, billing and trial

The service is $149 a month for your firm with 3 people included, and $10 a month for each person after that, plus any applicable taxes. The first 5 days are free. Subscriptions renew monthly until canceled; there's no annual contract. You can cancel any time in Settings › Plan & billing, which stops future charges; we don't refund partial months. Payments are processed by Stripe. We'll give account owners at least 30 days' notice by email before a price change.

6. Dashmor AI

Dashmor AI answers from your firm's synced data and shows the records behind an answer, but AI can be wrong. Check anything important before you rely on it. Emails, reminders and automations it drafts are for you to review and approve. You're responsible for decisions you make with the service.

7. Acceptable use

Don't use the service to break the law; access data you aren't allowed to see; share your account outside your firm; probe, overload or disrupt the service or anyone's ERP; copy or reverse-engineer the service; or resell it without our written agreement.

8. Our service and ownership

We own the service, its software, design and content (but not your data). We grant your firm a non-exclusive, non-transferable right to use it during your subscription. If you send us ideas or feedback, we may use them without obligation to you.

9. Availability and changes

We work to keep the service available, secure and accurate, but it may sometimes be unavailable for maintenance or reasons outside our control. Figures reflect your ERP as of the last sync. We may improve or change features; if a change materially reduces the service, we'll tell account owners in advance.

10. Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. The service is a reporting and analysis tool and is not accounting, tax, financial or legal advice.

11. Limitation of liability

To the extent the law allows, neither side is liable for indirect, incidental, special or consequential damages, or for lost profits or data, and our total liability for any claim is limited to the amount your firm paid us in the 12 months before the claim. These limits don't apply to a party's fraud or willful misconduct, or to amounts your firm owes us.

12. Indemnity

Your firm will defend and hold us harmless from claims arising from its data, its ERP connection made without proper authorization, or its breach of these terms.

13. Suspension and ending

You can stop using the service and close your account at any time. We may suspend or end an account that breaks these terms, doesn't pay, or puts the service or other firms at risk, and we'll tell the account owner when we do. Sections 4, 8 and 10–15 continue after the account ends.

14. Changes to these terms

We may update these terms. We'll change the date above and email account owners before material changes take effect; continuing to use the service after that means you accept them.

15. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts in California, and each side consents to their jurisdiction.

16. Contact

Write to support@dashmor.ai.